Support

Troubleshooting

Unable to get Online?

1. Check to see if other devices in your home are connected.
2. If some devices are still connected, the problem might be limited to a single device.
3. Make sure you are connecting to the correct wireless network.

Additional Steps

1. Reboot your router. *DON’T press reset button.
2. Power cycle your outside radio.

If you’re still unable to get online, please contact us with the information below.