Troubleshooting
Unable to get Online?
- Check to see if other devices in your home are connected.
- If some devices are still connected, the problem might be limited to a single device.
- Make sure you are connecting to the correct wireless network.
Additional Steps
- Reboot your router. *DON’T press reset button.
- Power cycle your outside radio.
If you’re still unable to get online, please contact us with the information below.
After Hours Support: Text 515-316-9177
sales@dallascountydata.com
(515) 993-1900